Frequently Asked Questions:
Q) How fast is the 1$ shipping?
A) We are not known for fast shipping, we are known for quality products and affordable prices. If you wish to have fast shipping please upgrade your shipping. In some cases it can take up to 2 weeks depending on how backed up we are. Orders for White and black decals tend to get mailed out faster due to multiple people ordering the same color.
Q) I gave you the wrong address to ship my order. What happens now?
A) Same thing that happens to me when i order something online and put the wrong address. Hope wherever the package is going ends up back to me. We cant be responcible for your goof ups. We send many orders out a day. If you forget to add your appartment number to your order, and your order never makes it. Thats not our fault. However, if your order gets returned to us we will offer re-sending the order to you. (you cover shipping)
Q) I did not upgrade my shipping. How long does it take to receive my order?
A) Since each order is made in the order it was received it may take two to three days until your order is actually produced. The standard shipping method is USPS 1st class mail. This can take up to 2 weeks to receive depending on location.
Q) I need some custom decals made. Is there a setup fee charge?
A) Each order is different. Most the time we do not charge a setup fee.
Q) I can not find a phone number to reach your company. Why is that?
A) Since JDMdecals.com does orders world wide, its impossible to provide a answering center that is fluent in all the languages are needed. With the use of emails, we are able to translate languages we are not familiar with. Example: If you are calling from form Australia, you have a thick accent. That makes it very difficult for us to understand you on the phone.
Q ) I saw one of your decals on another sticker site. Did you steal there idea?
A) If you look hard enough, you will find many sites that offer decals like ours. JDMdecals.com does not go from site to site raping ideas from competitors. We rely on our customers for ideas. Over 50% of our decals posted on JDMdecals.com are ideas submitted by customers. This is how we are able to stay up-to-date with the latest trends. Knowledge is Power!
Q) The decal would not stick to my car, can i get a free replacement?
A) No, This is not the goodwill. Each decal can and will stick to your car. Something you did wrong did not make the decal stick. The error is on your behalf, not the decals. Decals are sold as is, all sales are final.
Q ) Do your decals come mirroed image? If i buy 2 decals will you make 1 of them mirroed image.
A) For a extra charge we can customize any decal. Every decal for sale on our site is cut and sold exactly as show *unless otherwise stated.
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